What does a brand do when the public turns on you? It’s important to have a calm, calculated response when a negative event leads to a firestorm on social media.

If you want your franchise business to be a rebel and a leader at the same time, don’t play by the rules.

Franchising’s high-achieving, multi-unit franchisees share views on key topicQuestion: What are the top three obstacles franchisees should consider when moving from a single unit to multi-unit franchise?

A brand’s heart beats to a rhythm of a central, driving passion. Always be clear on what that passion is.

Working in various roles for a franchise business gives a unique perspective on the big picture. Chief among the lessons learned is that processes need constant re-evaluation.

Bootstrapping growth for the single-unit franchisee.

Franchisors rightly impose requirements and system standards to assure uniformity in the franchise system and protect their trademarks.

Being persistent and prepared, repetitively perfecting one’s craft, working as a team, learning from failures and possessing confident leadership skills are all characteristics of a successful professional athlete.

It goes without saying that the passing of U.S. Supreme Court Justice Antonin Scalia represents a major loss of a legal titan and champion of the Constitution. It will impact this country on many levels for decades to come.

Last year’s legal developments must be confronted. As in the past, franchisors can find a way to use turn those developments into opportunities moving forward.