2016: The Year of Digital and Social Media Upheaval

Facebook, Google, Twitter, Pinterest, YouTube and Instagram made big changes to their offerings and format in 2016. Did your strategy evolve with those changes, too? 

Four Types of Visual Content to Enhance Your PR Efforts

Strong visual content can become a regular part of your campaign and brand work, helping to cultivate an integrated brand voice to connect deeper with customers and potential clients.

IFA Committee Bridges Marketing and Technology

With an eye toward the future, the IFA Marketing & Technology Committee continues to focus on integrating the best of both disciplines.

Continuity is King in Local Marketing

Consistency of message is the foundation for local marketing success and significantly more valuable than any idea, price point or promotion.  

Millennials in Franchising: Embracing Corporate Social Responsibility

Millennials are your future franchisees and they want to invest in brands that give back. 

Leveraging Digital Channels to Connect Franchisees with Local Customers

In the world of websites and SEO, the franchise brand’s website is important, but you also need a plan to build that online presence for each location.

3 Tips for Franchise Systems to Increase SEO

A quality organic search engine optimization (SEO) plan is critical to any franchise system’s digital marketing strategy.

How to Keep Customers Happy and Drive Continuous Improvement

Striving for the highest level of service and care will allow your franchise to set new standards for customer service. For franchisors and franchisees, a sharp focus on customer satisfaction and continuous improvement.

The Metrics of Successful Franchise Systems

Prospective franchisees should approach ownership by focusing on the investment opportunity rather than viewing it from a customer’s perspective.

What Unsubscribes Can Tell You About Email Marketing

The reasons why people unsubscribe often have nothing to do with your business.

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