More and more businesses are embracing texting as a customer communication channel, especially as COVID-19 continues to necessitate a “new normal.”

For franchises and other businesses, it’s time to dust off your “reduce the risk” hat for a while because insurance rates across the board are going to go up in price.

Pillar #2:  Marketing Technology — Artificial Intelligence, Real Outcomes

The best advice that Shake Shack founder Danny Meyer ever received came from his grandfather: “Stop complaining about problems.  ‘Problems’ is the definition of business.” 

Joe Delatte, President of Home Clean Heroes, shares insight into how emerging brands should determine when to take their growth to the next level by outsourcing their franchise sales. 

On June 5, 2020 President Trump signed into law several critical fixes to the forgiveness terms of the Paycheck Protection Program (PPP), providing much needed relief for small business borrowers.

These forced closures may make it impossible or undesirable for some franchise units to return to business as usual.

Most franchise systems are facing severe financial impacts as a result of the continued spread of COVID-19 and the numerous government-mandated shutdowns that have been ordered by state and local officials in response.

Franchise systems are facing unprecedented upheaval in the wake of the COVID-19 pandemic. Franchisors are currently responding to a myriad of challenges confronting their franchise systems.

This webinar provided a summation of recently passed federal legislation (the FFCRA and CARES Act) that affect lending facilities to businesses, as well as newly formed Human Resources implications for franchise businesses. The panelist discussed the ways that these new laws affect businesses, with a particular focus on family medical leave and paid sick leave provisions, and their eligibility requirements. Additionally, the panelists discussed best practices for dealing with the public health implications of Covid-19 in the workplace.