SpeedPro is a leading B2B large format printing franchise who works with franchisors to supply consistent vehicle wraps, signage, environmental graphics packages, grand opening kits, event tents and more to their franchisees.

At Benjamin Franklin Plumbing, we pride ourselves on the fact that many of our franchises remain active in their communities and committed to helping those in need. We’ve had franchises sponsor college scholarships for students, collect holiday gifts for children through the Toys for Tots program, and raise money for nonprofit organizations including the Susan G. Komen foundation.

Franchising is by far one of the greatest industries to work in and we are fortunate to be able to serve so many diverse groups. Managing and balancing the needs of three important customer groups requires strong planning, management, and measurement to be successful. Let us dive into these three groups to get a better understanding and chart a course for customer satisfaction for each group.