Lessons Learned from the IFA Hack

No organization, regardless of its size or industry sector, is safe from a malicious cyber attack.

Mentoring the Next Generation of Franchisors

One of 20 winners of the NextGen in Franchising Global Competition shares his technology driven experience in turning an idea into a franchise concept.

How to Leverage a CRM System for Large Numbers of Franchisees

Using a CRM system is beneficial to both the franchisor and the franchisee because it creates efficiencies in what can be a complex business.

Balancing Technology in a Hands-on Business

Don’t fear high-tech in a high-touch industry. Embrace it as a valuable tool to support your core business and company values.

Cybersecurity Hits Home: Don’t Get Caught Unprepared

IFA CEO Robert Cresanti: No organization, regardless of size or industry, is safe from a malicious attack. Avoid becoming the next victim. Put the proper controls in place to avoid learning the hard way.

Containing a System-Wide Cyberbreach Crisis

Franchisors and franchisees face accelerated, complex, sophisticated cyberattacks resulting in rapidly expanding impacts. A cyberbreach is a business crisis problem, not an IT problem.



 


How to Leverage Technology in Franchise Operations and Development

For multi-unit franchisees, the right balance of technology and implementation can help improve franchise operations and development, as well as quantify and create a cohesive brand experience, no matter which location a customer visits.

Protecting Your Brand with Network-Wide Security Measures

Whether your business is fast food or cleaning services, your brand represents what your company ultimately stands for. Security measures and data breach prevention plans should be part of the equation too.

The Role Cloud Technology Plays When Scaling to Multi-Site

Cloud technology can help multi-unit franchise businesses achieve greater visibility across locations in consolidating and processing data, leading to higher revenue and boosting system-wide efficiency.

Go Mobile: Streamlining Administration and Consumer-facing Processes

Once IT and technology gets out of the way, and focuses on empowering productivity and driving the business, there’s no going back.

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