Trends are nothing new when it comes to franchising.

As more franchises turn to technology, Donatos remains at the forefront of innovation.

In the world of franchising, where consistency and operational excellence are crucial for success, training plays a pivotal role in ensuring that franchisees and their employees are equipped with the necessary knowledge and skills.

New technologies have positively impacted the franchising industry, enabling franchisors to give operators more effective business solutions and ways to enhance the overall customer experience.

When I joined the WIN family in 2018, with no prior experience in franchising or in the multi-billion-dollar home inspection industry, I spent weeks listening to our Strategic Partners (how we refer to our franchise owners) to hear their insights about WIN, including challenges confronting them and the opportunities in our industry.

I have always followed my gut in navigating different phases of my career.