Webinar Recording | Handling Resistance in the Franchise Awards Process
This webinar showcased a framework for handling resistance in the franchise awards process that turned candidate hesitation into clarity and confidence. Instead of pushing past objections, this framework taught a five-step process that listened, validated, explored root concerns, reassured without pressure, and responded with personalized clarity. By addressing common resistance points such as family concerns, second thoughts, or competing job offers, brands built stronger trust and awarded franchises to candidates who felt fully aligned and committed.