Voice AI: Answering the Call for High-Volume Franchise Communications

Sponsored content by SoundHound AI.

Abstract

Many franchise businesses are giving less priority to their phones. Faced with staffing shortages, they are choosing instead to guide customers to other channels such as apps, websites, or instant messaging. 

But as many as 60% of customers still prefer to call a local business, and many complain about long ring times, long hold times, or slow callback time.

Read this whitepaper to discover how an AI voice assistant can:

• Let your callers request information or ask for specifics by just speaking naturally
• Provide instant information such as hours, service pricing, membership details, and much more.
• Send SMS links to webpages when customers request more detailed information, or route callers to specific people or departments 
• Help you increase consistency across all your locations

Find out how SoundHound’s Smart Answering can capture more revenue opportunities and ensure consistent messaging across all your locations.

Author bio:

David Barry

David Barry is a Senior Content Writer at SoundHound AI, where he writes about the power of voice AI to transform how businesses operate. He's worked in tech for 20+ years, writing about topics such as networking, virtual reality, UX, cybersecurity, and cloud computing.

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