I am an energetic IT executive, leader and strategist with 15 years of experience in franchising and 20 years of experience in the software industry. I am a Six Sigma Black Belt and Certified Franchise Executive awaiting my PMP certification. I graduated from UMass, Amherst in 2003 with a Bachelor of Science in Computers/Finance, and minor in Psychology. In 2005 I studied at New England School of Law with courses in Advanced Reading/Writing, Logic, and Contract Law. Since then, I earned experience with several small entrepreneurial companies that are now market leaders in their segment. My career has offered many opportunities within information technology: services, operations, sales, and strategist. As a result, I have a unique ability to manage multi-disciplinary projects and navigate complex challenges.

I am an outside the box thinker and have demonstrated repeated success with creative problem solving and new product launches. I have helped build two $40M+ software companies and have extensive knowledge of the sales cycle; setting and resetting sales records year over year not from a sales role but from a Customer Success capacity in part by leading teams to generate the highest satisfaction ratings in company history.

I am also a reporting guru and believe in incorporating technology into all aspects of business to assist in making more educated and data-based decisions. However, real world experience has taught me that my professional value boils down to understanding the language of the customer, franchisee, partner, vendor, board member, and software engineer. I enjoy building a team and seeing them become successful, and have had the opportunity to work for and learn from great people.