Mary Ann O’Connell is a trailblazer in the franchising world, boasting over four decades of invaluable experience and expertise. Beginning her journey as a multi-unit franchisee for Money Mailer, she quickly ascended to the role of Vice President of Franchise Operations, training and supporting over 600 franchisees. Her tenure at Great Clips, Inc. further solidified her reputation as a dynamic leader, overseeing market launches and operations with unparalleled precision.

As the founder of FranWise®, Mary Ann has leveraged her extensive knowledge to guide major brands and emerging concepts alike. Specializing in strategic planning, operations, manual writing, compliance, and training, she offers a comprehensive suite of consultancy services tailored to the unique needs of the franchise industry. Mary Ann’s commitment to mentorship extends beyond her consultancy work, as evidenced by her active involvement in the International Franchise Association (IFA) and her role in shaping the next generation of franchisors through the Franship program.

With a passion for innovation and a proven track record of success, Mary Ann O’Connell remains at the forefront of franchising, empowering individuals and organizations to thrive in an ever-evolving landscape.