Hounds Town USA Celebrates Accomplishments and Impressive Nationwide Growth in 2023

RONKONKOMA, N.Y. – Hounds Town USA, the premier dog daycare, boarding, and pet spa concept, is celebrating one of its most notable years to date, closing out 2023 with new additions to the corporate team, significant year-over-year growth, several industry award rankings, and over 300,000+ total pet visits nationwide.  

This past year, with a specific focus on continued brand expansion, profitability, and franchisee satisfaction, Hounds Town USA opened 17 new locations across key markets, bringing the overall total to 55. The brand also signed 35 new franchise agreements with 40 territories sold. It has an additional 27 locations scheduled to open in 2024. With a 37% increase in dog visits system-wide, Hounds Town is in a prime position as a leader in its sector heading into the new year.

In 2024, Hounds Town has its sights set even higher as it aims to open 30 new locations and anticipates signing approximately 25 new franchise agreements.

“When Hounds Town began franchising 10 years ago, the accomplishments we are seeing today were only a pipedream. Because of our incredible franchisees, team members, and the dogs and communities we serve, we are well on our way to achieving our 10-year target that every dog in this country has access to Hounds Town” said Jackie Bondanza, CEO of Hounds Town USA. “I could not be more proud of everyone associated with Hounds Town and more grateful for every customer that has trusted us with their family members over the last year.”

To enhance profitability and ensure the success of each location, Hounds Town has bolstered its executive team with several notable moves. Most recently, Nathan Bartosz joined the Townie HQ as Head of Franchisee Support. With over a decade of experience with brands such as Squeeze In and Dickey’s Barbeque, Bartosz aims to further the brand’s supportive environment that empowers franchisees. Earlier in 2023, Hounds Town announced the promotions of three of its executive team members, including David Martinelli, Amanda Moore, and Scott Lanni to Chief Relationship Officer, VP of Marketing, and VP of Operations, respectively. The talented executives play a large role in guiding marketing initiatives, operations, and the continued expansion of Hounds Town.

“We are delighted to be sharing Hounds Town’s outstanding performance in 2023,” said Rob Flanagan, President and Cultural Co-Founder at Hounds Town USA. “These accomplishments demonstrate the importance of standing behind our core values, investing in townie satisfaction, and why we aim to provide outstanding service across all fronts. We couldn’t be prouder of the strides the brand is making within the pet industry and nationwide.”

The brand momentum has not gone unnoticed as Hounds Town ranked on a number of award lists this year. Hounds Town was named a top franchise for 2023 by Franchise Business Review, ranked #24 out of 50 in the “Small” (under 80 units) category, and placed as a top franchise in the Pet Services Category. In addition, Hounds Town ranked #950 on the 2023 Inc. 5000, an annual list of the fastest-growing private companies in America. The brand also landed on Entrepreneur Magazine’s coveted Franchise 500 list in early 2023. Finally, exemplifying all the brand stands for, Hounds Town CEO, Jackie Bodanza, was recognized on Franchise Dictionary Magazine’s prestigious 50 Women of Wonder List for 2023.

Hounds Town is truly a unique pet care business, with services that include interactive dog daycare, pet boarding, and stress-free spa services. Supervised by a well-trained staff, dogs can play all-day, providing both physical and mental stimulation, with a group of dogs that match their size and temperament for safe and fun socialization— guaranteeing a Hounds Town Hangover when pets go home. Further setting itself apart, Hounds Town has a no-breed discrimination policy, making it easier for all pet owners to find reliable care. For feline lovers, Hounds Town offers specially-designed, cat condos for overnight boarding as well.

ABOUT HOUNDS TOWN USA

Founded in 2000 by former NYPD canine handler and commanding officer of the Nassau County Police Department, Michael S. Gould, Hounds Town USA offers a unique and fun approach to doggy daycare and pet boarding. The brand emphasizes a safe and welcoming environment for all dogs, no matter their size, breed, age or ability. The fully interactive daycare facility is designed to meet each dogs’ physical, social and psychological needs through a natural pack environment. The all-day play daycare model leaves each canine companion tired and happy, resulting in what has been coined “Hounds Town hangover.” Hounds Town also offers stress-free, affordable spa services, ensuring pet parents have the option to bring home a clean and refreshed pet. Select locations are also proud to offer a Pet Taxi service, ensuring dogs have reliable transportation to and from daycare. Currently, the brand has more than 50 locations open across the country, with more than 30 locations projected to open at the beginning of 2024. For more information on Hounds Town USA, visit: www.houndstownusa.com.

For information on franchising with Hounds Town, visit: www.houndstownusa.com/franchising.