Announcing IFA Academy – Your New Learning Platform

IFA Academy Logo

                                                                                                   Sponsored by Capodice

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Franchising is one of the most innovative and fast-paced business models in the world. With the ever-changing business landscape, it can be difficult to stay on top of best practices and trends. To meet that need, IFA has invested in cutting-edge educational opportunities available to you through IFA Academy. Open to members and non-members alike, IFA Academy is your new Learning Management System.

The IFA Academy platform design is seamless and intuitive. To help make navigation even easier, we have developed several user-friendly supporting resources. Comprehensive user guides, insightful video tutorials, and concise FAQs are available below to guide your learning experience.

IFA Academy puts you in control by providing a streamlined platform that houses professional development content from IFA and our learning partners. Learn from industry experts and gain the tools for success with courseware that meets you where you are – from newcomers exploring the world of franchising to seasoned executives honing their knowledge, IFA Academy fits perfectly into your busy schedule! You set the pace for your coursework. For candidates in the Certified Franchise Executive (CFE) program, take advantage of the ability to earn credits and track your progress in a single place.

The IFA team invites you to invest in yourself with this powerful member benefit and build a foundation for a bright future. We look forward to sharing IFA Academy with you!

These narrated, screenshare tutorial videos are designed to guide you through the key features and functions of IFA Academy. Click the links below to view!

IFA Academy
Logging In
IFA Academy
Explore Homepage
IFA Academy
IFA Academy
Navigate & Complete

Click below to access and explore IFA Academy. All users are welcome to the platform, whether or not you’re a CFE candidate, seeking to enroll into a course, or just curious to take a look!



Frequently Asked Questions


Logging In

How do I log into IFA Academy?

Will my current IFA username and password work for the IFA Academy login page?

How do I reset my password?

Enrollment and Course Completion

How do I search for a course?

How do I enroll into a course?

How do I access and complete a course?

I just purchased a course but I don't see it in my Learning Center. What do I do?

I get an error message when trying to open course content. What do I do?

A course slide says “Content Is Running” but I don’t see anything. What do I do?

Will my course progress be saved if I stop and come back later?

Why is my course not appearing as complete?

Why can I no longer access my course?

Credits and Certification

What are CFE credits and the CFE Certification Program?

Do I have to be in the CFE program in order to take a course?

How do I view my earned credits?

How can I view my progress in the CFE program?

Will the credits I earn from IFA Academy courses automatically appear in my CFE program progress?


Help Contacts

For assistance with the IFA Academy platform, learners can email the LMS Administrator at

For assistance with the CFE program, learners can email

Lea Simmons

LMS Product Manager, International Franchise Association

Brittney Cosby

Senior Manager, Certification Programs, International Franchise Association