People & News: September 2020

People, News & Events

People on the Move

Courtney makris

Courtney Makris is now the vice president of business development for Paul Davis Restoration. In her role, Makris will be responsible for overseeing strategic business partnerships within the insurance industry for the Paul Davis brand.


Adam noyes

Adam Noyes has joined Potbelly as chief operations officer. Noyes will be responsible for staff training and development, and sales and franchise operations.


sami siddiqui

Sami Siddiqui is the new president of Popeyes Louisiana Kitchen for the Americas. Siddiqui most recently served as president of Asia-Pacific for RBI, leading the growth of Popeyes, Burger King and Tim Hortons throughout the region, including introducing the Popeyes brand in China and the Philippines.


Peter ortiz

Peter Ortiz is now the vice president of franchise development at QDOBA Restaurant Corporation. Ortiz previously held positions at Potbelly and FOCUS Brands.


Chris Tussing Marcos

Photo courtesy of

Chris Tussing is now the vice president and chief marketing officer at Marco's Pizza. Tussing, who was previously at the Merge marketing agency, will oversee advertising, brand identity, media and customer relationship management.


Brands Expanding

Oxi Fresh Carpet Cleaning has new Tucson carpet cleaning location in the Arizona market. The new location will be owned and operated by Hunter O’Dowd and his parents, Paige and John. John and Paige have been leading a location serving Mesa, Peoria, Surprise, Goodyear, and Phoenix regions over a year. After seeing their experiences with Oxi Fresh, Hunter was eager to stretch his entrepreneurial spirit by operating his own Oxi Fresh franchise.

Oxi Fresh Carpet Cleaning is also continuing its Texas expansion by opening a new location in the Houston area. The location, led by Kevin Joseph and Marlon Khan, is slated to begin serving the communities of Houston, Humble, Crosby, Atascocita, and Kingwood on October 1.


juice it up

Juice It Up! is opening its flagship location in Costa Mesa, California, and the first to debut the brand’s completely refreshed store design. The revitalized store design is crisp, clean and fresh featuring the brand’s new logo signage and artwork palette. In-store elements include comfortable seating and an Instagram-worthy statement wall showcasing the brand’s “Live Life Juiced” motto.


After 14 years of business and two years of planning, Discover Strength, a Minnesota-based fitness studio, is franchising. With five current Minnesota locations and two in the works, Discover Strength hopes to award eight franchises by the end of the year. 


Office Evolution is setting its sights on Atlanta, with two new locations in Roswell and Johns Creek. With the shift in the workplace due to Covid-19 fueling demand among small, medium, and even large companies, for flexible workspace, Atlanta is a perfect fit for Office Evolution. The location in Johns Creek will be owned and operated by Stan Brovont and Charlene Sosack. The Roswell location will be owned and operated by Mark Gottlieb and Jackie Blyth. 


taco johns

Taco John’s is proud to announce that same-store sales are up at the brand for the third month in a row (May-August) and has had a half a dozen openings since the outset of the pandemic across Ohio, Illinois, Tennessee and Indiana. Additionally, the brand recently hired a new Chief Marketing Officer and Chief Operating Officer as it drives growth and enhanced franchisee support. 


PuroClean has had record growth in 2020 amid the COVID-19 pandemic. Due to increased demand for service among residential and business property owners, the company has signed 31 new franchise agreements since May 1. Furthermore, PuroClean has opened 21 new franchise locations across the country since January.


Chris bidmead

Chris Bidmead, an Air Force veteran and career safety professional, has launched Office Pride Commercial Cleaning Services of The Villages-Leesburg in Florida. After Bidmead retired from the Air Force as a senior master sergeant, he worked as a regional safety, health and environmental manager for Jacobs, a global engineering corporation. He earned the highest certification in the safety profession, certified safety professional (CSP), and is an authorized OSHA instructor. He holds a bachelor of science in technical trade and industrial education and a master of science in occupational safety, health and environmental management. He is a member of the American Society of Safety Professionals.


kip and tracy ziggis coffee

Kip Farnsworth and Tracy Finley reconnected at their local Ziggi's Coffee a few years ago, and now, they are opening their own Ziggi's franchise together in Northern Colorado! Both entrepreneurs, Finley has owned her own salon for 15 years, while Farnsworth works in real estate. They decided the time was right to diversify and of course, it had to be with coffee.


New Features

ICode launched its new Pathways Program aimed at offering students the ability to self-select courses and define their own path to coding expertise. The program is offered both online and onsite (at select locations) and consists of nine computer science categories, each with a series of instructor-led four-week courses that are hosted in two-hour weekly sessions. Through today's popular platforms such as Roblox, Minecraft, Digital Arts, YouTube, Python, Java and more, students in the Pathways program gain a comprehensive foundation in computer science. 


the ups store

The UPS Store, Inc. unveiled a new and contemporary design of its retail stores, now available for its large network of franchise owners. The first set of fully redesigned stores, which include the first major change to the stores’ layout in two decades, have opened in several markets around the country. The transformed look and layout create a more seamless in-store customer experience while reflecting the new demands of a world driven by tech and e-commerce. 


Mergers & Acquisitions

Qiigo and Listen360 will merge their business operations in an effort to help their customers accelerate growth through digital marketing and customer loyalty solutions. By combining business operations, Qiigo and Listen360 will service more than 40,000 businesses worldwide and enhance their position as leaders in marketing and retention for franchise and multi-unit businesses. 


Awards and Achievements

shelly sun

Past IFA Chair and Founder & CEO of BrightStar Franchising, LLC, Shelly Sun, is among the top 25 highest rated CEOs during the pandemic, according to Glassdoor. Congratulations to Shelly!