Elevate Your Leadership. Ignite Loyalty. Drive Results.
What if the key to customer loyalty wasn’t a marketing tactic—but your leadership?
The Leading Customer Loyalty Accelerator empowers franchise executives to build cultures where loyalty is earned from the inside out. Over three high-impact weeks, you’ll learn to lead with empathy, coach with purpose, and create meaningful team and customer connections that last.
Journey Structure:
Self-Paced Online Course through IFA Academy
August 6 – 20, 2025
This journey combines Franklin Covey’s Leading Customer Loyalty content with IFA’s expert facilitation and peer-based learning. Perfect for executives ready to create real cultural shifts across teams and territories.
IFA LIVE, Virtual Power Huddle Sessions
- Power Huddle 1: August 6 / 4:30 PM – 5:30 PM (Eastern)
- Power Huddle 2: August 13 / 4:30 PM – 5:30 PM (Eastern)
- Power Huddle 3: August 20 / 4:30 PM – 5:30 PM (Eastern)
What You’ll Gain
- Model Empathy, Responsibility & Generosity in your leadership
- Conduct impactful loyalty team huddles that spark engagement
- Listen deeply and coach your teams to own the customer experience
- Inspire brand promoters—internally and externally
- Create a Personal Loyalty Leadership Blueprint for long-term success
Who Should Attend
- Franchise Executives & COOs
- Area Directors & Regional Ops Leaders
- Training & Culture Leaders
- Emerging Multi-Unit Managers
If you lead people who serve customers, this accelerator is for you.
Take Action. Lead Differently. Build Loyalty That Lasts.
Cohort-Based Seats are limited. Reserve your seat now and start building your Loyalty Leadership legacy.
REGISTER TODAY!
*Early-Bird Pricing through July 22
- IFA Member *Early-Bird Price: $325 | Non-Member *Early-Bird Price: $525
*Regular Price July 23 – August 5
- IFA Member Regular Price: $399 | Non-Member Regular Price: $599