Second-Act Emerging Franchisor Shares What’s Changed — and What Hasn’t — Since Building a 660+ Unit Franchise System Across Three Decades.

New technologies have positively impacted the franchising industry, enabling franchisors to give operators more effective business solutions and ways to enhance the overall customer experience.

Diversity, equity and inclusion are no longer just buzzwords; they are fundamental pillars of progress and success in the modern business landscape.

I have always followed my gut in navigating different phases of my career.

There are some elements to business that are timeless. Your company’s mission, values and vision typically remain consistent over time. Today, how your business adapts to changing technology is the biggest determinant in its ability to stand the test of time.