Grow your business with live answering.


Sponsored content by AnswerConnect.

When the pandemic resulted in limited contact and stretched staff, most businesses’ customer service experiences suffered! One great solution to improve your customer service experiences is through a 24/7 live answering service.

With 78% of people preferring to speak with a human by phone, rather than a chatbot, email, or voice recording, a 24/7 live answering service can ensure your callers are always greeted with a real person.

What is a live answering service?

A 24/7 live answering service is a B2B service in which real people answer calls on behalf of your business. An answering service ensures your callers only receive real people on the other end of a phone call.

Personalize your customers service experience

Franchise companies experience a high influx of calls and a large number of conversations with customers and prospects each day. With a live answering service, callers will be greeted using a scripted response to ensure all interactions stay on brand. Build trust and familiarity with your callers through a consistent and friendly greeting.

Never miss a lead!

We know every missed call is a missed opportunity but with 24/7/365 coverage, we ensure no call is ever missed! We can handle call overflows, after-hour calls, and ensure that every lead is captured for your business. If you’ve integrated your answering service with a CRM, your receptionists can then add the qualified leads directly to your sales team.

Stay focused on your business

When it takes about 23 minutes to recover from a distraction, let us handle your calls so you can work uninterrupted! Stay focused on your business while we work in your business by helping you with calls, scheduling and more!

42% of consumers say they would pay more for a friendly, welcoming experience but that means that every single phone call and interaction must be positive. As the IFA’s preferred answering service, AnswerConnect understands how positive customer service experiences can help you grow your franchise.  If you would like to learn more, please contact AnswerConnect Franchise Sales at 800-584-0234.