Hounds Town USA Celebrates 20 New Location Openings and Spurs Connection at 2025 Townie Reunion
Award Winning Dog Daycare and Boarding Franchise Nears 100 Locations Nationwide and Honors Franchise Excellence at Annual Townie Reunion
RONKONKOMA, N.Y. – Hounds Town USA, the interactive dog daycare and boarding franchise where they do it for the dogs, celebrated a landmark year of growth and innovation at its annual Townie Reunion in San Antonio, Texas. The multi-day event brought together franchisees, corporate leaders, and brand partners from across the country to celebrate shared success and build momentum as the brand nears its 100th open location.
Taking place after an impressive first three quarters of 2025, as Hounds Town expanded its national footprint with 20 new openings, strategic vendor partnerships, and major systemwide advancements. This year, the brand launched new technology, elevated its training through Hounds Town University, and expanded local marketing support to help franchisees grow their businesses. With Hounds Town on track to reach a major milestone of 100 locations open in early 2026, the brand continues to expand into key markets, including Phoenix, Hartford, Chicago, Boston, Minneapolis–St. Paul, Kansas City, St. Louis, Philadelphia, Dallas–Fort Worth, and Houston.
The 2025 Townie Awards honored standout franchisees, managers, and teams who exemplify the values and mission of Hounds Town USA. Among this year’s honorees were:
- Jessica & Jamie Enders (Hounds Town Henderson, NV) – Founder “Maggie” Award, honoring the franchisees who best embody Hounds Town’s mission.
- Roger Burzanko (Hounds Town Cleveland – Brunswick, OH) – We Do It for the Dogs Award, recognizing exceptional commitment to rescue partnerships and community engagement.
- Chelsea Marshall (Hounds Town Sanford & Winter Park, FL) – Leader of the Pack Award, recognizing a manager who leads by example, inspires their team, and drives success with vision and dedication.
- Jackie Rector (Hounds Town Palm Coast – Bunnell, FL) – Pup of the Year Award, celebrating new franchisees who exemplify operational excellence and cultural alignment.
- Hounds Town Springfield South – The Ozarks, MO – Best in Show Award, for outstanding local marketing execution.
- Hounds Town Wake Forest, NC – Stanley Pup Award, for highest 2024 sales by time open.
“Each year, the Townie Reunion reminds us how special this community is,” said Rob Flanagan, CEO of Hounds Town USA. “This year, our franchisees were at the center of everything, from planning the agenda to shaping the content through surveys that drove 75% of the sessions and content. That level of collaboration defines who we are as a brand. As we head into 2026 and this new phase of growth, we’ll remain committed to building on that foundation of partnership and shared purpose.”
Celebrating a decade of franchising, Hounds Town continues to lead the $152 billion pet care industry. In 2025, the brand was recognized as a Top Pet Franchise, earned spots on both Entrepreneur Magazine’s Franchise 500 and Franchise Business Review’s Top 200 Franchises, and was honored by the International Franchise Association (IFA) as the 2025 Emerging Franchisor of the Year. Hounds Town’s growth continues to be driven by a proven business model, strong franchisee collaboration, and a community-first approach that resonates with dog owners nationwide.
Hounds Town is a hospitality-driven pet care franchise that’s redefining dog daycare through simplicity, structure, and heart. Founded by a former NYPD K-9 Unit Commander, the brand’s proprietary dog management system—Houndology™, creates safer play environments, reduces behavioral issues, and allows dogs to form packs naturally, leading to happier dogs and healthier business operations. More than just a daycare or boarding facility, Hounds Town is a high-touch, community-based business built on low overhead, full transparency, and hands-on guidance. With over 40 years spent studying canine behavior, Hounds Town understands what dogs truly need—not just what people think they want. It’s about dogs being dogs, and owners building something that stands the test of time. For information on franchising with Hounds Town, visit: www.houndstownusa.com/franchising.
ABOUT HOUNDS TOWN USA
Founded in 2000 by former NYPD canine handler and commanding officer of the Nassau County Police Department, Michael S. Gould, Hounds Town USA offers a unique and fun approach to doggy daycare and pet boarding. The brand emphasizes a safe and welcoming environment for all dogs, no matter their size, breed, age, or ability. The fully interactive daycare facility is designed to meet each dog’s physical, social, and psychological needs through a natural pack environment. The all-day play daycare model leaves each canine companion tired and happy, resulting in what has been coined “Hounds Town hangover.” Hounds Town also offers stress-free, affordable spa services, ensuring pet parents have the option to bring home a clean and refreshed pet. Select locations are also proud to offer a Pet Taxi service, ensuring dogs have reliable transportation to and from daycare. Currently, the brand has over 95locations open across the country. For more information on Hounds Town USA, visit: www.houndstownusa.com.
For information on franchising with Hounds Town, visit: www.houndstownusa.com/franchising.
* Source: The American Pet Products Association