The Franchise Business Review recognition reflects strong franchisee satisfaction with leadership, support and system performance

SAN ANTONIO – Jan. 13, 2026 – Caring Senior Service, a non-medical, personalized home care services company, has been named a Top Franchise for 2026 by Franchise Business Review (FBR), marking the fifth consecutive year the company has earned a spot on the annual list.

Caring Senior Service was one of more than 330 franchise brands representing more than 26,000 franchise owners who participated in FBR’s 2026 research. Franchisees evaluated their experience across 33 core benchmarks, including training and support, operations, franchisor-franchisee relations, leadership, culture and financial opportunity.  The complete list of 2026 Top Franchises is available at https://franchisebusinessreview.com/lists/top-200-franchises/.

“Consistently earning this recognition shows that our franchise model is working and that owners feel supported as they grow their businesses and serve seniors in their communities,” said Jeff Salter, founder and CEO of Caring Senior Service. “When franchisees have the right tools, training and operational support, it allows them to focus on delivering high-quality care and building strong local teams. This ultimately benefits the seniors and families who rely on us.”

Unlike awards based on brand awareness or application fees, FBR’s rankings are determined solely by franchisee satisfaction and system performance. The firm surveys franchise owners directly and evaluates results using standardized benchmarks to ensure credibility and comparability across brands.

Key findings from Caring Senior Service’s franchisee survey include:

  • 96% of franchisees agree they enjoy being a part of the organization.
  • 100% of franchisees agree that fellow franchise owners are supportive of one another.
  • 86% of franchisees agree that senior management promotes a clear vision.

“Franchisee satisfaction is one of the most reliable indicators of long-term franchise performance,” said Michelle Rowan, president of Franchise Business Review. “This year’s Top Franchise winners significantly outperformed industry averages, demonstrating strength in the areas that matter most to franchise owners: leadership, support, innovation, culture and financial opportunity. These brands are not just growing; they are building healthy, resilient systems.”

For more information about Caring Senior Service, visit https://www.caringseniorservice.com/,  and for more information about Franchise Business Review, visit http://www.franchisebusinessreview.com/.

About Caring Senior Service

Caring Senior Service is a non-medical home care services company based in San Antonio, Texas. Founded by CEO Jeff Salter in 1991, the company provides assistance to seniors, people with disabilities, and any adult who may need help with the tasks of everyday living, such as bathing, personal care, running errands, and preparing food. After adding locations throughout Texas in the 1990s, the company extended its reach through franchising in 2002. It now boasts more than 50 locations throughout the United States.

Caring Senior Service has been named one of Franchise Business Review’s top franchises in 2022, 2023, 2024, and 2025 and is a leader in the use of technology and artificial intelligence in the senior care industry. At the heart of the organization is its GreatCare® method, a commitment to dependable service, quality care solutions and active involvement that ensures every client receives the highest standard of compassionate, personalized care.

For more information on Caring Senior Service, please visit www.caringseniorservice.com.

About Franchise Business Review

Franchise Business Review is a leading market research firm serving the franchise industry. The company conducts independent surveys measuring franchisee satisfaction and employee engagement and publishes guides and reports for entrepreneurs evaluating franchise ownership. Since 2005, Franchise Business Review has surveyed hundreds of thousands of franchise owners across more than 1,300 franchise brands. Its research and reports are available free to the public at https://www.FranchiseBusinessReview.com.

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