VETERANS UTILIZE SERVICE EXPERIENCE TO TEAM UP FOR BIG BUSINESS WITH DOODYCALLS

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By Zachary Crump, DoodyCalls

 

My name is Zachary Crump, and I’m using my U.S. National Guard background to scoop my way to success one mess at a time. I met my business partners and close friends Eddie Scott and Alfonso Tyler while serving in the United States Army National Guard. After an overseas deployment and a decade of service creating an unbreakable bond, we wanted to support our families, serve our Las Vegas-area community, and find a way to return to civilian life on our own terms through entrepreneurship. DoodyCalls of Henderson was born, and we began to carve out a path to franchise success in a way that allowed the three of us to utilize the training and skills we learned while in active service.

As franchise owners in the niche industry of pet waste removal for nearly two years, we have learned how deeply our business impacts the local community and how vital transferring the skills we learned while serving in the National Guard has been. Two of the top things we learned in the military that impact our business are the power of teamwork and the importance of serving your community.

Our service background trained us to be a network of problemsolvers, even in the most high-pressure situations.

 A foundation established during our time as Airmen highlighted the fact it was vital we have one another’s backs while creating a professional environment that encourages growth and success. Our team extends to the community, so we work hard to collaborate with other small businesses and nonprofits in our area because we believe that we are only truly successful when we are all successful. Our service background trained us to be a network of problem-solvers, even in the most high-pressure situations. We rely on one another and work together to solve any franchising issues like operational challenges or potentially unhappy customers.

A desire to continue to serve our community is what motivated our team to launch our business initially, and we continue to bring that same passion every day. The service taught us that we are each responsible for our space, so we take a lot of pride in caring for every customer, yard, park and public space as if it were our own. It goes beyond simply making money for our team; we want to care for our neighbors and improve the local environment in the unique way our DoodyCalls franchise allows us to. When we clean up the messes, our customers can enjoy more hassle-free time with their pets while we create a cleaner and healthier community overall.

As business owners and military veterans, it is important to our team to not only support the community but support our fellow veterans as well. We are consistently ideating new ways to do so through charitable initiatives and discounts for service members.

A desire to continue to serve our community is what motivated our team to launch our business initially, and we continue to bring that same passion every day.

Our success has been driven by this service background where we honed our discipline, leadership, adaptability and problem-solving skills, which are all crucial for any business owner. We have been able to navigate the daily challenges of running a small business while continuing to focus on a pet and person-centric approach that keeps customers coming back. The United States National Guard taught my team and me to be “always ready, always there” and we continue to do that with every scoop, service and customer call.

 

Zach Crump is the co-owner and co-operator of DoodyCalls of Henderson with partners Eddie Scott and Alfonso Tyler. Crump and his team were born and raised in Las Vegas and now offer their local Henderson, Nevada, community pet waste removal and management services. Crump and his partners are Veterans of the United States National Guard. For more information about IFA franchisor member DoodyCalls, please visit franchise.org/franchiseopportunities/doodycalls.

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