Moderator: Jason Johnson, Director of Legal & Franchise Administration, Great Clips Inc Speakers: Shannon Iverson, CFE, Vice President of Franchise Growth, El Pollo Loco; Justin Klein, Franchise and Business Attorney, Marks & Klein; Matt Smith, Partner, Wiggin and Dana LLP
Presentation
Franchisee succession planning is no longer just an operational issue, it’s a strategic imperative that affects valuation, brand consistency, and long-term system viability. As more first-generation franchisees look to retire or divest, franchisors face complex challenges balancing contractual rights, transfer approval standards, and system continuity.
This advanced session will examine how legal frameworks and policy design can either facilitate or hinder smooth ownership transitions. Panelists will delve into nuanced issues such as the franchisor’s discretion in approving successors, the interplay between transfer provisions and relationship laws, the impact of succession planning on private equity transactions, and strategies for mitigating litigation risk during ownership changes. The discussion will also consider innovative approaches, including structured internal resale programs, succession-readiness assessments, and franchisee development pipelines.