Job Opening: Education and Certification Program Intern

About the job

International Franchise Association (IFA), with over 60 years of history, is the world’s largest and oldest organization representing franchising. Dedicated to advancing and protecting franchising, the IFA focuses on government relations, public relations, and educational initiatives. Its members include franchise companies across more than 120 business categories, along with individual franchisees and businesses that provide support in marketing, legal, and business development domains. The IFA is committed to maintaining the highest standards in the industry.

Key Facts about this Role:

This is 32-40 hours a week position starting immediately, June 2026 through the end of September 2026 (hours flexible once school begins). Candidates must be local to the DC area. A flexible work schedule is offered with 2 days in the office between Tuesday and Thursday with the rest remote. Compensation is $20 an hour.

Responsibilities:

Enter, modify, clean up data in CRM
Update and modify CFE enrollment
Proofread documents
Analyze data
Support Events team with pre-planning calls for content and post event survey creations
Support a zoom virtual platform for small IFA Committee meetings and/or webinars
General support duties for the department
Additional responsibilities as assigned

Requirements:

Currently pursuing or recently completed a degree.
Superior written and verbal communications skills and ability to build strong relationships.
Proficient in setting and meeting deadlines.
Ability to manage multiple tasks and be responsive to requests from members and colleagues in a timely manner.
Strong project management experience and ability to juggle multiple shifting priorities.
Team player who thrives in a fast-paced and collaborative work environment.
Detail oriented and organized are a must.
Good communication skills a must.
Good proofreading skills a plus.
Advanced Microsoft Suite skills a must.
Tech savvy a plus.
Thrives in a remote work environment, self-starter and focused.
Creative thinking in attracting attendees and improving upon the in person and virtual attendee experience.
An understanding of online event registration and database management a plus. Salesforce/Nimble experience a plus.
An understanding of and/or experience in meeting or event planning a plus.
Being adept at building relationships to work effectively with association volunteers, many of whom are speakers, while executing best-in-class logistics is a must.