Kilwins Chocolates Franchise, Inc.
Since 1947, Kilwins has been a celebrated part of Americana. Our heritage is built on the simple premise of crafting our products from the finest ingredients available, providing customers with exceptional service, and positioning our stores in locations where people come together, celebrate, and have fun! This unique customer experience is delivered through a community of caring franchisees, owning and operating their unique Kilwins stores.
Our Three Core Values
Our three core values are simple; 1) Treat others as you want to be treated, 2) Do your best, and; 3) Have fun! These three core values translate to a culture of caring franchisees who are driven to provide an exceptional confectionery experience. Kilwins customers have come to know and love them as their favorite “My Kilwins” stores, and they love to share the Kilwins experience with their family and friends. Kilwins is where people come to celebrate, vacation, and share the experience of life, family, and giving in a unique, local, nostalgic “Americana” setting.
We offer the finest quality, hand-crafted Chocolates, Made-in-Store Confections like Fudge, Caramel Corn, Caramel Apples, and Brittle, as well as “Original Recipe” Ice Cream in freshly-made waffle cones and waffle bowls, all made from premium ingredients and using original recipes. Our Heritage Chocolate is made by us for us exclusively, delivered to our stores on Kilwins own climate-controlled trucks.
Our stores are located where people celebrate, vacation, and share the experience of life, family, and giving. Our franchisee-owned Kilwins stores offer customers an impressive selection of hand-crafted Chocolates made with our own Kilwins Heritage Chocolate, Made-in-Store Confections, and “Original Recipe” Ice Cream all in an enjoyable, friendly atmosphere. Typically, stores are located in quaint, restored and vibrant downtown areas; historic and tourist attractions; landmarked and arts districts, high-end lifestyle centers, and other places that represent the best of America.
For our franchisees, Kilwins offers a proven business model marked with high-quality products, exceptional training, initial and ongoing support, and a system backed by almost 75 years of experience. Our system and support include: assistance in locating viable real estate, lease negotiations, assistance with financing options, proprietary and community-oriented store design and construction project management, a custom-designed POS system, online recipe, costing & pricing applications, extensive online Brand Standards manual, a fully-realized 12 month Marketing Calendar with seasonal, holiday and event collateral and marketing support, and online training for continuous education. A network of experienced field Regional Consultants and a full staff of corporate support guide franchisees through the Kilwins business model to help set them up for success.