Spotlight on Resources: National Diversity Council

Studies demonstrate the effectiveness of diversity to increase a company’s bottom line. Any diversity and inclusion initiative must be comprehensive, well-rounded, and address company operations.

A Man on a Mission: Spreading the Gospel of Franchising

Former Dallas Cowboys’ linebacker Bradie James is spreading the “gospel of franchising.”

Finding a Good Vendor: Best Practices to Maximize Your Service Relationship

Creating a vendor relationship that is mutually beneficial to both parties doesn’t stop after choosing a supplier.

Franchisee Friday, Marianne and Craig Burt, Wine & Design

In the midst of the recession, Marianne Burt and her husband, Craig Burt, were dealing with the loss of income (both self-employed artists) and about to lose their house. Both graduating out of one of the prestigious art schools in the country, SAIC

Franchisee Friday, Marianne and Craig Burt, Wine & Design

In the midst of the recession, Marianne Burt and her husband, Craig Burt, were dealing with the loss of income (both self-employed artists) and about to lose their house. Both graduating out of one of the prestigious art schools in the country, SAIC

How to Keep Customers Happy and Drive Continuous Improvement

Striving for the highest level of service and care will allow your franchise to set new standards for customer service. For franchisors and franchisees, a sharp focus on customer satisfaction and continuous improvement.

The Metrics of Successful Franchise Systems

Prospective franchisees should approach ownership by focusing on the investment opportunity rather than viewing it from a customer’s perspective.

The Anatomy of an Effective Franchise Sales Compliance Program

An effective franchise sales compliance program enables the franchise organization to operate free from the impending threat of litigation or other disruptions that can result from a failure to properly manage the sales process. 



 

How Privacy Shield Updates Will Impact Your Franchise

New U.S. / E.U data transfer program paving way for broader, more restrictive regulation in 2018. 

Continental Divide: Growing an International Brand

Colorado-based Jibu, a 2015 IFA Franchising Gives Back Silver Award Winner, embraces the unique challenge of having 100 percent of its franchisees in East Africa.

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