How We Sell Restaurants turned franchisee data into a coaching system with Zoho Analytics.

Every franchisor wants to coach franchisees with facts, not hunches. But when every new report requires a developer, the data arrives too late to change anything.

We Sell Restaurants, the business brokerage franchise focused exclusively on restaurants, faced exactly that problem. Their custom-built internal system ran the business, but every new view of performance meant another developer request. As the brand grew, that model stopped scaling.

In this webinar, Robin Gagnon, Co-Founder and CEO, and Eric Gagnon, President and Co-Founder of We Sell Restaurants, join Ali Shabdar, Head of Strategic Growth at Zoho. Together, they walk through how the brand connected its own system to Zoho Analytics and turned franchisee data into a coaching system used by both headquarters and franchisees. You’ll see how the team:

• built a brand-wide view to spot top, mid-tier, and underperforming franchisees across 62 territories
• gave franchisees their own dashboards, measured against benchmarks and target lines
• turned performance reviews into focused coaching conversations about real gaps, such as fewer listings or lower conversions, and
• saved 50 hours per reporting project.

You’ll leave with practical lessons on shared visibility, self-serve reporting, and benchmark-driven coaching that you can apply to your own system, whatever your size or software.

Bring your questions: the session includes live Q&A.

Speakers:

Robin Gagnon, Co-Founder and CEO, We Sell Restaurants

Eric Gagnon, President and Co-Founder of We Sell Restaurants

Ali Shabdar, Head of Strategic Growth, Zoho