Webinar Recording | Smart Answering: Unlocking Revenue and Efficiency for Retail Franchises
On September 5, 2024, this webinar sponsored by SoundHound AI explored how managing phone calls in a franchise business can often feel like a game of Russian roulette. As 60% of customers still prefer to call businesses, staff is frequently distracted, and torn between serving in-person customers and answering the phone. The result? Missed revenue opportunities, strained employee morale, and inconsistent customer experiences across locations.
Watch this webinar to discover how Smart Answering, the AI-powered custom voice assistant from SoundHound AI, is transforming franchise call management. This webinar addressed common challenges such as managing staff productivity and phone efficiency, and demonstrated how Smart Answering provides a comprehensive solution by handling all calls, taking messages, answering common questions, transferring calls, and sending SMS links with relevant information. You’ll also see a live demo of Smart Answering in action and a walkthrough of the analytics dashboard used by leading franchise brands to stay ahead.
Speakers:
Ishai Reinfeld, Director of Ecommerce, Smart Answering, SoundHound AI
Fiona McEvoy, Director of Corporate Communications, SoundHound AI
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