Join FranNet CEO, Jania Bailey, and a panel of franchise industry experts for a discussion on common obstacles that lead to confusion or drop-off during the franchisee onboarding process, and how to refine your system to ensure success. We will cover topics like the importance of setting clear expectations from day one, what feedback to listen for from new franchisees about training gaps, and how to determine if your onboarding timeline and content are truly preparing them for ownership. Hosted by Jania Bailey, CFE-CEO of FranNet – Brought to you by the IFA and FranNet Receive 1 CFE IFA LIVE Learning Credit! FranNet webinars are approved for 1 CFE IFA LIVE learning credit per webinar. Enroll today and start earning credits toward achieving the Certified Franchise Executive (CFE) designation.

• Given a list of common pre-opening franchisee pain points, the learner will be able to construct a revised onboarding checklist, successfully reducing all identified pain points by integrating new support resources.
• Given feedback from a newly onboarded franchisee, the learner will be able to adjust their communication timeline, ensuring every critical expectation regarding opening deadlines and financial outlay is clearly articulated prior to the required action.
• At the end of this session, the learner will be able to examine their current onboarding curriculum and identify three specific gaps in training content related to the first 90 days of operation.