The top-rated sales and support platform for home service brands will now offer seamless AI integration

SPRINGVILLE, Utah — Sep. 4, 2025 — ProNexis, the No. 1 lead response and contact center solution in the home services industry, is proud to announce a strategic partnership with Connex AI, a leader in intelligent automation technology.

Through this collaboration, ProNexis has integrated Connex AI’s advanced automation platform into its contact center operations, enhancing response times, improving lead capture and delivering seamless AI-to-human transitions through a hybrid model of service.

Connex AI enables modern businesses to automate customer engagement workflows while ensuring natural, context-aware interactions that reduce friction and increase operational efficiency. This partnership allows ProNexis to extend its high-performance service model, intelligently combining automation and live-agent support to meet the evolving demands of today’s customers.

ProNexis will continue to provide compliance expertise, licensing support and bonding assurance, elements often overlooked in AI deployments but essential for home service companies operating across state lines. The result is a solution that is not only intelligent and responsive but also fully compliant with regulatory and legal requirements.

“This partnership strengthens our ability to provide a seamless and best-in-class customer experience,” said Ben Fox, President at ProNexis. “We’re not replacing the human element—we’re reinforcing it with smarter tools. Together with Connex AI, we’re bringing the future of customer engagement to the home services industry.”

For more information about ProNexis, visit http://www.pronexis.com.

For more information about Connex AI, visit https://connex.ai/us.

About ProNexis

ProNexis is the No. 1 lead response and contact center solution in the home services industry, trusted by thousands of franchisees, business owners and professionals nationwide. With an integrated platform offering voice, text, chat and web solutions, ProNexis helps home service brands maximize lead conversions and grow their business.

Serving over 65 national home service brands across verticals such as HVAC, plumbing, electrical, pest control, cleaning, roofing, painting, lawn and mosquito care, bathroom remodeling and window services, ProNexis has been delivering speed, professionalism and results since 2004. For more information, visit http://www.pronexis.com.

About Connex AI

Connex AI powers next-generation automation solutions for businesses seeking to improve responsiveness and efficiency without sacrificing customer experience. Its platform leverages advanced workflows and adaptive logic to help brands scale their engagement and reduce response delays. With a focus on hybrid integration and human collaboration, Connex AI is reshaping how service-driven companies automate with confidence. For more information, visit https://connex.ai/us.

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