PHOENIX – The International Franchise Association (IFA) recently named John Carlson, owner of Christian Brothers Automotive (CBA) in North Scottsdale, as the 2023 Franchisee of the Year. 

Carlson was honored at the 64th IFA Annual Convention on Feb. 17 in Phoenix for being an outstanding franchise owner and for demonstrating an unwavering commitment to his community.

“It’s a tremendous honor to receive this award from the IFA and to be recognized among so many incredible franchise owners nationwide. This award is a testament to the hard work and dedication of my incredible team at North Scottsdale, as well as the invaluable mentorship from fellow CBA franchisees and the unwavering support from our Home Office leadership,” said Carlson. “I’m grateful to be part of the CBA family and I’m very proud that our brand is equally focused on serving our guests and team members with excellence.”

No stranger to hard work and dedication, Carlson was a tight end in the NFL for seven years prior to opening his CBA franchise. He first became familiar with the brand as a customer, having had several positive experiences at the Ocotillo shop. CBA’s commitment to transparent car repairs and its mission to “love your neighbor as yourself” contributed to Carlson’s move to a career in franchising. 

The Franchisee of the Year Award recognizes leading franchise owners from IFA member brands whose outstanding performance and contributions help protect, enhance, and promote the franchise business model. Nominated by their parent company, individuals are selected for their involvement in their communities, embodying the entrepreneurial spirit, fostering a strong and healthy culture with their workforce, and assisting their fellow franchisees when called upon. 

“John’s recognition as a 2023 Franchisee of the Year is a testament to his relentless commitment to excellence and community service. We take immense pride in franchisees like John, who embody our core values and consistently demonstrate outstanding leadership,” said Donnie Carr, President and CEO of Christian Brothers Automotive. “John’s dedication to his team, his community, and the values of our brand is truly inspiring. We congratulate him on this well-deserved honor and are proud to have him represent CBA.” 

Based on a business model that emphasizes knowledgeable and transparent car maintenance and repair, Christian Brothers Automotive offers a wide array of services, from simple upkeep to preventative services that address issues with as little hassle as possible. Beyond exemplary auto service, Christian Brothers Automotive seeks to invest in the health of guests’ vehicles and remain their auto service partner for many years to come.

“Franchisees of the Year exemplify what franchising is all about – providing opportunity, serving others, and fulfilling the American Dream,” said Matthew Haller, President and CEO of the International Franchise Association. “We are proud to recognize John with the highest honor IFA awards to individual franchisees, and I have no doubt his work is changing lives and making a lasting community impact.”

For more information about available franchise opportunities, visit christianbrothersfranchise.com. 

About Christian Brothers Automotive Corporation

Dedicated to its brand mission “To love your neighbor as yourself,” Christian Brothers Automotive has firmly planted its roots in faith and honesty, which have set it apart in the auto services and repair industry. Standing out from the competition, Christian Brothers Automotive ranked #1 in Customer Satisfaction among Aftermarket Full-Service Maintenance and Repair Providers by J.D. Power four times in a row.*

With its guiding principles instilled from the very first location in 1982, Christian Brothers Automotive has successfully expanded to more than 285 locations across 30 states. The Houston-based company delivers a variety of professional auto-care experiences including upkeep, maintenance, and repair. 

*Christian Brothers received the highest score for aftermarket full-service maintenance and repair in the J.D. Power 2019, 2021-2022, 2022, and 2023 Aftermarket Service Index (ASI) Satisfaction Studies of customer satisfaction with automotive aftermarket service providers. Visit jdpower.com/awards.

About the International Franchise Association

Celebrating over 60 years of excellence, education, and advocacy, the International Franchise Association (IFA) is the world’s oldest and largest organization representing franchising worldwide. IFA works through its government relations and public policy, media relations, and educational programs to protect, enhance and promote franchising and the approximately 806,270 franchise establishments that support nearly 8.7 million direct jobs, $858.5 billion of economic output for the U.S. economy, and almost 3 percent of the Gross Domestic Product (GDP). IFA members include franchise companies in over 300 different business format categories, individual franchisees, and companies that support the industry in marketing, law, technology, and business development.

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