Fran-Guard
Compliance isn’t optional, but confusion is. This required, full-day anchor session equips your team to navigate franchise sales management and legal/regulatory compliance with confidence, turning what’s often treated as a checkbox into a genuine competitive advantage. Join the room every growing franchise system needs to be in.
Learning Objectives
Facilitated by: Facilitators TBD.
Leadership & Team Performance
Change is the one constant your franchisees can count on. How you lead them through it determines whether they resist or rally. Grounded in FranklinCovey’s proven Change framework, this full-day executive workshop gives you the tools to anticipate resistance, build momentum, and walk out with a real rollout plan for the initiative you’re leading right now.
Financial Literacy & Unit Economics
How do your units really stack up? This benchmarking session puts real, anonymized system-level data in your hands so you can see exactly where you lead and where you’re leaving profit on the table. Walk away with the specific levers top-quartile performers pull, and a concrete plan to close your own gaps.
Franchise Operations & Growth
Every franchise system will face a crisis. The question is whether your organization, and your documentation, are ready. This interactive session combines two disciplines franchisors often treat separately but that fail together: crisis preparedness and manual currency. Participants will conduct a system-wide risk assessment that surfaces both operational vulnerabilities and documentation gaps, then build a crisis management plan with clear roles, responsibilities, and escalation protocols. The session then turns to the manual library itself, a common blind spot in crisis readiness. Outdated, inconsistent, or legally unreviewed manuals make it difficult to hold franchisees accountable to brand standards, and can introduce serious legal exposure around joint-employment and vicarious-liability risk. Participants will audit their own manual library against a practical checklist and consider the risks and limits of AI-assisted updates. The session closes by tying both threads together: participants will draft a crisis communication plan that maintains stakeholder trust, alongside a parallel protocol for communicating standards updates on an ongoing basis, recognizing that the infrastructure for both is the same.
The playbook that got you here won’t scale you further. Building on one of last year’s most in-demand sessions, this workshop shows you how to take process optimization from single-unit fixes to system-wide standardization, so consistency travels with every new unit you open.
Your royalty structure is either fueling growth or quietly working against it. In this hands-on strategy session, you’ll pressure-test your current revenue model against the incentive structures top-performing systems use to keep franchisor and franchisee goals aligned, and leave with a business case ready to bring back to your leadership team.
Great field leaders aren’t born, they’re built, and this session hands you the playbook. Learn a repeatable method for diagnosing performance gaps, delivering feedback that lands, and following through in a way that strengthens the franchisee relationship instead of straining it.
Scaling past your original footprint takes more than capital. It takes the right structure. This flagship growth session walks you through the org design, support-model, and capital-planning decisions that separate systems that scale gracefully from those that buckle under their own growth.
International Franchising
Global growth is the next frontier for ambitious franchise brands, and also where the most expensive mistakes happen. This interactive workshop, built around real-world case studies, prepares you to evaluate your system’s international readiness and navigate the legal, financial, and operational realities of taking your brand across borders.
Your numbers tell a story about the health and value of your franchise system, if you know how to read them. This capstone session equips executives with the financial fluency to understand how franchise systems and units are valued, so you can plan capital strategy, evaluate growth investments, and speak with confidence to lenders, investors, and stakeholders.
Facilitated by: Barbara Nuss, CPA, Founder, Profit Soup & TBD
Your next generation of leaders is already in your system. The question is whether you’re developing them fast enough. This capstone session helps you map critical roles, close succession gaps, and build the kind of leadership bench that gives your board real confidence in what comes next.
Your franchise agreement is more than a legal document. It’s a business tool, if you know how to use it. This session shows non-legal executives how to monitor compliance, address breaches, and manage renewals and transfers in ways that protect the system without eroding franchisee trust.
Franchisee voice can be your greatest asset or your biggest governance headache. The difference is structure. Learn how top systems build advisory councils and feedback loops that surface problems early, earn franchisee trust, and keep strategic decision-making right where it belongs.