Customer Happiness: The Secret Ingredient to Revenue Growth
Sponsored content by AnswerConnect.
Abstract:
This whitepaper compiles knowledge from experts within AnswerConnect to explore the correlation between customer happiness and increased revenue. Specifically, the whitepaper looks into the below five categories, offering information and actionable items for each:
- Better customer service
- Lead capture and qualification
- Appointment scheduling
- Customer retention
- Keeping your business open 24/7
About AnswerConnect:
AnswerConnect is a 24/7 live answering service, passionate about helping franchise systems grow. AnswerConnect provides 24/7 call and chat handling, appointment scheduling, call routing and transfer, order taking, bilingual services and so much more.
With customizable scripts, franchisors can rest assured AnswerConnect provides a brand-consistent experience to every caller. Through the AnswerConnect app, clients can view customer interactions, listen to calls back, leave feedback and easily update any preferences and requirements.
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