Member Since
Member Since
Servant Systems, Inc.
Great news for home and business service franchise systems! Servant Systems has been acquired by ServiceTitan (also an IFA Member), the world’s leading all-in-one software for residential and commercial field service businesses. ServiceTitan will leverage Servant Systems’ experience to continue to expand its capabilities to provide outstanding software and services to franchise systems. Please visit the ServiceTitan listing for more information or contact us as listed above to get connected.
Headquarters
Ann Arbor, MI
United States
Primary Services
Computer Software/Internet Services
Point of Sales Systems
Business Products/Systems
Contact Don DeSmith for more information
ddesmith@servantsystems.com
Contact Bruce Franson for more information
bfranson@servantsystems.com
Servantia SmartWare® is a state-of-the-art, cloud-based franchise management system for home service franchise operations.
Developed by Servant Systems, with 25 years home service franchise software experience, Servantia SmartWare was built from the ground up for efficient daily operations for franchisees with mobile staff. It provides enhanced customer service, expedient routing and dispatch, and mobile tech independence via an optional iPad mobile app. Based on the reliable, high-performance Microsoft Azure cloud platform, Servantia SmartWare can scale from dozens to hundreds of franchise offices, shows up-to-date dashboards for franchisees and Home Office, and reduces office workload as mobile techs self-administer transactions.
Servant Systems
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Features
- Cloud-based
- Franchisee KPI dashboard
- Home Office KPI dashboard
- Technician sales dashboard
- Lead Management including call scripting
- Customer tracking
- Automated routing to minimize travel time and efficiently dispatch mobile techs to jobs by tech capabilities
- Mapping customer locations and tech routes
- Labor and materials pricing
- Inventory tracked by vehicle and franchisee warehouse(s)
- Automated purchase orders with inventory minimums
- Technician time tracking
- Invoicing and Accounts Receivable
- Integration with QuickBooks Online
- Full Mobile App functionality