Invoca

Member Since

Invoca

Invoca is the leader in conversation intelligence for revenue teams that enables marketing, sales, customer experience, and eCommerce teams to understand and immediately act on the information consumers share via conversations. Through deep integrations with leading technology platforms, revenue teams can turn conversation data into automated action to enhance every digital touchpoint and human interaction, leading to better experiences, more conversions, and higher revenue. Invoca is trusted by top brands like Dish Network, Mayo Clinic, Mutual of Omaha, and 1-800-GOT-JUNK?. Invoca has raised $116M from leading venture capitalists including Accel, Upfront Ventures, H.I.G. Growth Partners, Morgan Stanley, and Salesforce Ventures. For more information, visit www.invoca.com
Headquarters

Santa Barbara, CA
United States

Primary Services
Call Center/Answering Service

Contact Ashley Beckord for more information

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Help franchisees grow faster by delivering better phone leads from your marketing campaigns

Your franchisees expect you to send them quality leads, both online and over the phone. And when you do, you expect those franchisees to convert them. It’s why franchise marketers use DialogTech to attribute, route, and analyze inbound calls and conversations for insights to improve ROI and sales conversions.

You can access call data within your MarTech stack including ad platforms, analytics tools, CRM, and more making optimizations and reporting a smooth part of your workflow. You can also leverage us for call recording and transcriptions, call routing, and call forwarding.

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We help franchisors improve their marketing ROI and customer journey by:

  • Optimizing marketing to drive sales: Attribute each caller from marketing source to sale — optimize for what works, eliminate what doesn’t.
  • Converting More Callers to Customers: Route each caller automatically to the best location or agent to convert them to customers.
  • Analyzing Conversations for Insights: Measure lead quality and outcome, analyze franchise call handling, and identify lost opportunities to call back right away.

We’d love to learn about your goals and show you DialogTech, reach out to learn more or see a custom demo.