Consumer Feedback / Market Research Franchising Information | International Franchise Association

Consumer Feedback / Market Research

 

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Listen360, Inc.

Listen360 is a powerful, NPS-based customer engagement and local marketing platform for franchises that understand customer feedback is key to creating loyalty, making smart decisions and growing their business. Listen360 enables businesses to engage customers, take action to improve deficiencies,...

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Franchise Research Institute

The Franchise Research Institute (FRI) measures franchise performance from the perspective of franchisees through scientific, confidential, comprehensive franchisee surveys. FRI is the original auditor of franchisee satisfaction/validation. FRI's focus is research, and does NOT sell leads or...

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Save the date! IFA 2019 will take place from February 24-27 in Las Vegas, Nevada. Check out our #IFA2018 recap...
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