February 17, 2022

Kitchen Remodeling Franchise Presents Franchisees with Customer Service of the Year Award

WILLIAMSBURG, Va. – Craig and Tyler Smith, local owners of Kitchen Tune-Up Hampton Roads New Kent County, received the Customer Service of the Year award at the company’s recent annual convention held virtually on January 10th & 11th. The Customer Service of the Year award is given to a franchisee who receive consistent positive reviews, review quantity, and go above and beyond to provide the best customer experience.

“We will always seize any opportunity to highlight our amazing franchisees, who year after year show so much dedication to the business,” said Heidi Morrissey, President of Kitchen Tune-Up. “We are in awe of how hardworking each and every one of our Tunies and their teams are, and it’s a pleasure to be honoring those that have really stood out over the past year. They are the reason for our continued success as an organization.”

The awards included the highest honor, “Franny of the Year”, along with the “Customer Service of the Year” award and several “Project of the Year” recognitions. Each award highlights different aspects of Kitchen Tune-Up’s core customer experience values, or Trustpoints.

“We are so honored to be receiving the Customer Service of the Year award among so many other dedicated franchisees,” said Craig Smith, co-owner of Kitchen Tune-Up of Hampton Roads New Kent County. “We continually work to ensure we are always delivering the best work and an exceptional experience to our clients, so being recognized for our efforts is extremely fulfilling. It feels amazing to be a part of a company that truly values and supports our continued success.”

Kitchen Tune-Up is a company that has built its reputation on trust, top service and amazing results. The award-winning company has established itself as the industry leader with more than 33 years of success behind it. Kitchen Tune-Up is meeting the growing demand for homeowners seeking to update and upgrade the look of their kitchens throughout the country with its customized service and eye-popping results.


About Kitchen Tune-Up

Founded in 1988, Kitchen Tune-Up specializes in five ways to update kitchens and cabinetry. Services include its signature 1 Day Tune-Up, cabinet painting, cabinet refacing, cabinet redooring, and new cabinets. With 263 franchised territories nationwide, Kitchen Tune-Up has been named to Entrepreneur’s Franchise 500 list in 2021. Kitchen Tune-Up offers personalized service and incredible results that are structured around customer service Trustpoints to ensure a hassle-free experience from start to finish.

For more information about Kitchen Tune-Up, please visit www.kitchentuneup.com. To inquire about franchise opportunities, visit franchise.kitchentuneup.com.    


About Home Franchise Concepts 

Home Franchise Concepts® (HFC) is one of the world’s largest franchising systems in the home improvement goods and services space and among the world’s largest franchise businesses. HFC’s eight brands, Budget Blinds®Tailored Living®Concrete Craft®AdvantaClean®Kitchen Tune-Up®, Bath Tune-Up®, Two Maids & A Mop, and Aussie Pet Mobile are consistently rated at the top of their categories and supported by more than 2,100 franchise territories in the U.S., Canada and Mexico. 

HFC is a subsidiary of JM Family Enterprises, Inc., a privately held company with $18 billion in revenue and more than 4,200 associates. JM Family has earned various awards for its culture, products and services, including 23 consecutive years on Fortune’s 100 Best Companies to Work For list. Interact with JM Family on FacebookTwitterInstagram and LinkedIn. 

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