FASTSIGNS® Awarded Prestigious Franchise Customer Experience Certification
(CARROLLTON, Texas) Sept. 19, 2024 — FASTSIGNS®, the leading sign, graphics and visual communications franchise, is proud to announce that it has been awarded the Franchise Customer Experience Certification. This esteemed recognition is a testament to FASTSIGNS’ commitment to excellence in franchising, focusing on both franchisee and consumer experiences.
The Franchise Customer Experience Certification, administered by the Franchise Customer Experience Institute, is awarded to franchise brands that demonstrate superior practices leading to enhanced franchise profitability via exceptional franchisee and consumer experiences. The only brand in its category to be recognized, FASTSIGNS underwent a comprehensive evaluation process, which included an independent review of 32 key practices, telephone interviews with franchisees and consumers, and analysis of third-party data.
"FASTSIGNS has long been at the forefront of our industry, and this certification underscores the exceptional services and strong business model we provide to customers and franchisees alike,” said Mark Jameson, chief development officer at Propelled Brands, multi-brand platform company of FASTSIGNS. “The Franchise Customer Experience Certification has been an invaluable resource for our network, providing comprehensive data and additional tools and resources to help our franchisees continue to excel in their businesses. FASTSIGNS remains committed to building franchisee profitability and accelerating our rapid growth worldwide."
This certification not only acknowledges FASTSIGNS’ dedication to its franchisees and customers but also grants access to a wealth of resources from the Franchise Customer Experience Institute. These resources, including hundreds of tools and research materials, are designed to further improve customer experiences and franchisee profitability. The certification and resources will support the brand’s ongoing development plans, which include expansion of FASTSIGNS’ co-brand and conversion programs for independent shops to gain access to the brand’s resources.
“What I love most about owning a FASTSIGNS is being able to help other businesses and provide a great workplace for our employees,” said Mike Godby, franchisee at FASTSIGNS of Casselberry/Winter Park. “Our customer satisfaction rating and employee retention are what we are most proud of. The brand recognition, franchise support, marketing and the collective support of the franchisee network made owning a FASTSIGNS a no brainer.”
The total investment for a FASTSIGNS franchise is approximately $248,083 - $344,624, including a $49,750 franchise fee. Ideal candidates have a net worth of $300,000, of which $80K is liquid. As a member of VetFran, the brand offers a special incentive for veterans and first responders, which includes a 50% reduction on the franchise fee – a savings of $24,875.
For information about the FASTSIGNS franchise opportunity, contact Mark Jameson (mark.jameson@propelledbrands.com or 214-346-5679) or visit https://www.fsfastsigns.com/.
About FASTSIGNS®:
FASTSIGNS® is the leader in the custom signs and visual solutions industry. With nearly 40 years of experience, FASTSIGNS helps customers bring their vision to life and achieve more than they ever thought possible. As the largest service-oriented business within the Propelled Brands® family, FASTSIGNS spans over 770 independently owned and operated centers across the United States, Puerto Rico, the United Kingdom, Canada, Chile, Grand Cayman, Malta, the Dominican Republic and Australia (where centers operate as SIGNWAVE®).
FASTSIGNS is frequently recognized for franchisee satisfaction and with awards that include being ranked #1 in its category on Entrepreneur’s highly competitive Franchise 500® List in 2024 for the eighth consecutive year, and being named a 2024 Best-in-Category Franchise by Franchise Business Review for the sixth consecutive year.
For more information or to learn about opportunities, visit fastsigns.com or contact Mark Jameson (mark.jameson@propelledbrands.com or call 214.346.5679).
About the Franchise Customer Experience Institute
The Franchise Customer Experience Institute is dedicated to recognizing and supporting franchised brands that excel in driving franchisee profitability through improved franchisee and consumer experiences. With a mission to provide recognition and resources, the Institute plays an important role in elevating standards in franchising. For more information about the Franchise Customer Experience Certification, visit www.FranchiseCXCertificaton.com.
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Media Contact:
Jordyn Whitted | BizCom Associates
