Listen360, Inc. | International Franchise Association

Listen360 is a powerful, NPS-based customer engagement platform for companies that understand customer feedback is key to creating loyalty, making smart decisions and growing their business.

The Listen360 platform enables businesses to engage customers, take necessary action to improve deficiencies, and transform delighted customers into brand advocates via social media. Our dashboards mirror your organizational hierarchy and our voice of the customer text analytics deliver actionable insights to help businesses deepen customer relationships, increase profitability, and drive sustainable growth.

For business who’s local reputation is just as important as their brand reputation we can help drive organic reviews to Google! We have the tools to put star ratings on you Google AdWords and stream customer testimonials to both your website and your Facebook page.

Easy to implement and use at every location and level within an organization, the Listen360 platform has identified more than $8.7 billion in at-risk business for the more than 20,000 customers we serve globally.  We help businesses around the world build better customer relationships. Learn more at

Business Established: 2007
Email Address:
Web Address:
Business Address Richard Thomas
11625 Rainwater Drive
Suite 645 Alpharetta, GA 30009
United States
Business Category Computer Software/Internet Services
Consumer Feedback / Market Research
Business Products/Systems