Job Opening: Executive Administrator to the COO

The Executive Administrator works directly for the Chief Operating Officer to provide support and assistance with a variety of projects and tasks such as presentations, member outreach and engagement, events, reporting, and a variety of other business-related duties.

Key Responsibilities:

  • Exercise professionalism and good judgment in a variety of situations, demonstrating initiative and a willingness to help others, using discretion to handle executive level matters.
  • Develop strong, trust-based relationships with the leadership team, association members, and employees.
  • Work effectively and make quick adjustments in work assignments when priorities or responsibilities change.  Recommend improvements and find efficiencies for processes and tasks.
  • Take ownership of COO’s calendar and travel and ensure the COO is fully prepared for all engagements, anticipating requests and preparing presentation data and materials as necessary.
  • Reply to general inquiries and follow up on routine correspondence, aligning with the communications team on internal and external messaging.
  • Work independently on projects, from conception to completion, and under pressure at times.
  • Assist with special projects and perform other duties as assigned.


  • Outstanding Project Management skills– successfully shepherds complex projects; is exceptionally organized, attends to all details, and influences without authority.
  • Ability to operate in fast-paced environment with the flexibility to adapt and manage assignments as they evolve or are replaced by competing priorities in a dynamic and fast paced environment.
  • Impeccable managerial, interpersonal and written communications skills enabling you to be influential at all levels.
  • Advanced Word, Excel, and PowerPoint skills in order to draft executive communications and documents.
  • Display strong critical thinking skills and demonstrate clear judgement and independent decision-making capabilities.
  • Proven ability to influence and collaborate at the executive level. Comfortable and practiced at providing strategic and operational advice to executives and staff with the intent of improving the daily management of the organization.
  • Demonstrated research, analytical, operational, and executive communications skills .
  • Demonstrated ability to take ownership of responsibilities and the initiative to provide exceptional service to the organization.

To apply, send a cover letter and resume to

The International Franchise Association is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, genetic information, veteran status, marital status, sexual orientation, gender identity, disability status, or any other category prohibited by local, state or federal law. This policy applies to all aspects of employment, including recruitment, promotion, compensation, benefits, and termination. IFA is firmly committed to achieving an inclusive, diverse workforce that values every individual. We firmly believe that hiring individuals with varying perspectives and backgrounds contributes to our success as an organization, and we strive to create an environment that fosters inclusiveness.  

About the International Franchise Association: 

Celebrating over 60 years of excellence, education, and advocacy, the International Franchise Association (IFA) is the world’s oldest and largest organization representing franchising worldwide. IFA works through its government relations and public policy, media relations, and educational programs to protect, enhance and promote franchising and the approximately 790,492 franchise establishments that support nearly 8.4 million direct jobs, $825.4 billion of economic output for the U.S. economy, and almost 3 percent of the Gross Domestic Product (GDP). IFA members include franchise companies in over 300 different business format categories, individual franchisees, and companies that support the industry in marketing, law, technology, and business development.