Internship Opening: Education Coordinator Intern

Position Title: IFA Education Coordinator Intern
Location: Washington, DC & hybrid
Duration: June – September (Flexible dates if applicable)
Hours: 9am – 4pm  / Monday – Friday
Compensation: Monthly Stipend

About Us: As the world’s largest membership organization for franchisors, franchisees, and franchise suppliers, the International Franchise Association (IFA) is proud to provide industry-leading events, advocacy, education, and growth opportunities to the franchise community. The International Franchise Association protects, enhances, and promotes franchising as the preeminent voice and acknowledged leader for franchising worldwide.   

The IFA Education department is seeking a qualified Education Coordinator Intern to join our team and assist in the planning, implementation, and evaluation of our educational programs.  

Position Overview: The Education Coordinator Intern will report directly to our Senior Manager of Certification programs and work closely with department leadership to support the online and in-person delivery of franchise business and leadership education programs and resources. This role is ideal for individuals who are enthusiastic about adult education, business operations, and/or franchising and have strong organizational skills, and are eager to gain hands-on experience in large-scale, business education program coordination and management. 

Key Responsibilities:  

  • Program Support: Assist in the organization and execution of adult education programs and events.
  • Participant Engagement: Communicate with program participants and volunteers to provide information and support.
  • Data Entry: Review, confirm, and update education participant information in proprietary online customer relationship program (similar to Salesforce).
  • Research and Analysis: Conduct research on current trends, best practices, and innovations in franchise education and adult learning.
  • Project Assistance: Support the VP Education in various projects, including research, data collection, and task completion documentation/ timeline management.
  • Administrative Tasks: Perform administrative tasks such as scheduling, maintaining records, and assisting with event education supply shipping and receiving.
  • Evaluation and Feedback: Distribute, collect and report feedback from participants to assess program effectiveness and suggested improvements.
  • Proofing and Education Material Enhancements: Proofread communications, newsletters, and educational materials such as PowerPoint presentations, quizzes, and handouts, making adjustments and corrections where necessary.
  • Special Projects: Assist with special projects and initiatives as needed.

Qualifications:  

  • Currently pursuing or recently completed a degree in Education, Social Sciences, Nonprofit Management, or related field
  • Strong organizational and multitasking skills
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Ability to work independently and as part of a team
  • Excellent attention to detail and takes pride in producing excellent work
  • Experience with virtual learning platforms and tools is a plus

Benefits: 

  • Gain hands-on experience in adult educational program coordination
  • Develop/enhance skills in project management, community outreach, and quality control
  • Network with franchise professionals and gain insight into the franchise education ecosystem
  • Opportunity to participate in Franchise Education program to gain better understanding of the Franchise Business Model
  • Opportunity to make a positive impact within the franchising community

How to Apply: Interested candidates should submit their resume, cover letter, and any relevant information to cfe@franchise.org no later than May 31, 2024. Please include “IFA Education Coordinator Intern Application” in the subject line.

The International Franchise Association is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, genetic information, veteran status, marital status, sexual orientation, gender identity, disability status, or any other category prohibited by local, state or federal law. This policy applies to all aspects of employment, including recruitment, promotion, compensation, benefits, and termination. IFA is firmly committed to achieving an inclusive, diverse workforce that values every individual. We firmly believe that hiring individuals with varying perspectives and backgrounds contributes to our success as an organization, and we strive to create an environment that fosters inclusiveness.  

About the International Franchise Association:  
Celebrating over 60 years of excellence, education, and advocacy, the International Franchise Association (IFA) is the world’s oldest and largest organization representing franchising worldwide. IFA works through its government relations and public policy, media relations, and educational programs to protect, enhance and promote franchising and the approximately 790,492 franchise establishments that support nearly 8.4 million direct jobs, $825.4 billion of economic output for the U.S. economy, and almost 3 percent of the Gross Domestic Product (GDP). IFA members include franchise companies in over 300 different business format categories, individual franchisees, and companies that support the industry in marketing, law, technology, and business development.  

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