The International Franchise Association announced that the New England Franchise Association (NEFA) is now an affiliate of IFA’s Franchise Business Network (FBN). NEFA supports and promotes franchising within the six New England states by bringing fr
The IFA Ombudsman Program was launched in 2001 to assist members with the resolution of disputes arising from business issues. The expectation is that the Ombudsman will assist franchisors and franchisees to resolve their disputes to their mutual satisfaction and avoid costly and time-consuming litigation. In an informal and confidential manner, the Ombudsman, who operates as a neutral, independent, third party, assists franchisees and franchisors to identify the issues that require resolution and to make use of various alternatives for managing conflict effectively.
The role of Franchise Administration is to protect the integrity of the brand system through the Franchise Disclosure Document (FDD), Franchise Agreements and the activities and programs directly related to non-technical support and services for the brands.