Franchise Resources | Franchise & Small Business News

IFA’s information hub provides resources designed to keep you informed on the latest franchise thought leadership.

Choose from a list of topics. Select curated content that explores what’s important to the franchise community - franchise and small business news, small business trends, advice from franchise experts, valuable insight and resources from IFA Toolkits, and engaging articles from IFA’s franchise magazine Franchising World.

Customer Retention vs. Franchise Development in Times of Coronavirus

This webinar brought together both established and emerging franchisors who discussed their perspectives and responses from their brands on current operations and franchise development, and advice to franchisors and franchisees during COVID-19-related business uncertainty. The panelists underscored a few points, including: direct communication and guidance with franchisees; innovation to seize on new modes and methods of revenue creation; going to a breakeven state to retool and reassess for future operations; and to continue working on deals for franchise development on flexible and empathetic time-frames.


Key Bullets –
Franchise Development