Franchise Opportunities Blog
Education for the Franchisee
Hear directly from Kathy Gosser, this month’s guest blogger, in the following short video to learn more about the value a business school education can bring to your success as a franchisee.
For more information on the Franchise Management Certificate from the College of Business at the University of Louisville visit .
Dr. Kathleen Gosser (PhD, University of Louisville) is an experienced leader in the franchise industry and a passionate educator. In her 30 year career in the franchise industry, she has enjoyed numerous roles, including leadership of customer satisfaction programs, operations measurement, employee recognition, training and team member engagement efforts. She also had direct P&L accountability as the Region Coach of 10 restaurants in Louisville, Kentucky.