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Sertinos Coffee Franchise Information

Business Established: 1986
Franchising Since: 1988
Franchised Units: 21
Company Owned Units: 2
Start-up Cost: $40,000 to $90,000
Total Investment: $130,000 to $280,000

Offering Financial Assistance
Sertinos does not offer in-house financing; however we can introduce qualified franchise candidates to third party lenders that have a history with the Sertinos franchise system. Sertinos is a part of the SBA Registry program.

Special Incentives
VetFran Participant
Women's Programs Available
International Opportunity

VetFran Incentive
Sertinos Coffee offers a 10% discount off the initial franchise fee for all honorably discharged veterans of the United States armed forces.


COMPANY DETAILS

Description

At Sertinos Coffee “We Put Taste First Everyday”. Sertinos offers the highest standards and experience in fresh brewed coffees, espressos, ice-blended drinks, and premium loose-leaf teas. Our experienced artisan roaster insists on using only the finest quality organic and fair-trade coffee beans available. This combined with small batch roasting ensures the freshest and richest coffee experience available. Our customer experience is enhanced with a wide variety of fresh pastries, whole coffee bean selections, and unique coffee and tea merchandise served in a warm and inviting décor. Many shops offer premium ice cream and frozen yogurt. Quality, genuineness, and excellence provide an authentic community coffeehouse experience unlike any other! Please visit our website: http://www.sertinos.com.

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CONTACT INFORMATION

C.R. Duffie, Jr.
President
Barry McVay
Franchise Development Manager
1201 SW 12th Avenue, Suite 415
Portland
OR
United States
97205
(800) 311-3930
(503) 224-6199
(503) 224-5042

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TRAINING

Sertinos orientation and training program consists of: 1) a one week classroom training session at our Portland, Oregon training center highlighting operations, business fundamentals, personnel, and restaurant marketing; 2) up to three weeks of hands on in-store training – at your store – for the store’s owner, manager and store personnel; and 3) on-going training through store visitations and monthly newsletters.

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QUALIFICATIONS

Sertinos is all about hospitality - because “If we don’t take care of our guests, someone else will.” Franchise candidates must have a passion for serving people with high quality coffee and tea products. They must have the desire to provide exceptional customer service. Prior hospitality industry experience is not necessary. Residence in market to be developed required. Minimum level of financial ability and experience is recommended.

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