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Sertinos Cafe Franchise Information

Business Established: 1986
Franchising Since: 1988
Franchised Units: 21
Company Owned Units: 2
Start-up Cost: $80,000 to $140,000
Total Investment: $220,000 to $595,000

Offering Financial Assistance
Sertinos does not offer in-house financing; however we can introduce qualified franchise candidates to third party lenders that have a history with the Sertinos franchise system. Sertinos is a part of the SBA Registry.

Special Incentives
VetFran Participant
Women's Programs Available
International Opportunity

VetFran Incentive
Sertinos offers a 10% discount off the initial franchise fee for all honorably discharged veterans of the United States armed forces.



At Sertinos Cafes “We Put Taste First Everyday”. Today’s dining consumer desires quality, genuineness, and speed of service in a rich and welcoming environment. Our guests recognize Sertinos Cafe as an upscale fast casual specialty restaurant that offers excellence in quality sandwiches, salads, and soups, artisan espressos, and coffee drinks, as well as delicious desserts and at many locations – premium ice cream treats. Our cafes enjoy a warm and inviting upscale environment complete with appealing warm woods, overstuffed furniture, warm earth tone interiors, Wi-Fi, and a classic cafe audio environment! A neighborhood café with a sense of community, Sertinos is a satisfying respite from the cares and concerns of everyday life. Please visit our website:

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C.R. Duffie, Jr.
Barry McVay
Franchise Development Manager
1201 SW 12th Avenue, Suite 415
(800) 311-3930
(503) 224-6199
(503) 224-5042

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Sertinos orientation and training program consists of: 1) a one week classroom training session at our Portland, Oregon training center highlighting operations, business fundamentals, personnel, and restaurant marketing, 2) up to three weeks of hands on in-store training – at your store – for the store’s owner, manager and store personnel, and 3) on-going training through store visitations and monthly newsletters.

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Sertinos is all about hospitality - because “If we don’t take care of our Guests, someone else will.” Franchise candidates must have a passion for serving people with high quality food. They must have the desire to provide exceptional customer service. Prior hospitality industry experience is not necessary. Residence in market to be developed required. Minimum level of financial ability and experience is recommended.

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